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About Ace Cleaning Company

The supply of cleaning services is labour intensive, making personnel and staff costs responsible for 75% of our total costs. Finding the right personnel is paramount, for us and especially for you!

At the start of a new contract, your site will be appointed to one of our area supervisors. They will be responsible on a day-to-day basis for not only ensuring compliance with all the customer requirements but also to ensure staff needs are monitored and met.

All new staff are required to complete a comprehensive induction programme and on-site training plan. In addition for quality and attendance control we operate a fully computerised telephone staff monitoring system. All staff attending a customer site are required to make a short telephone call to register their arrival. Following completion of their duties they make a similar call to log their departure.

This means we know when there has been a failure to attend. This will then be notified directly to our management team, who can then react to ensure the right actions are taken to provide the necessary cover.